If increasing net profit, achieving amazing levels of employee satisfaction and productivity are your objectives. The 3 minutes you take reading this page will be the most important thing you do today.

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promoting dealership profitability, productivity, employee and customer loyalty

"Who else wants to retain employees at top productivity levels, keep your profitability and productivity at  incredible levels and stop employee turnover?"

"Curt and the Pacific Institute will teach you and your staff techniques shared with over 60 % of the Fortune 500 companies".

"Our goal is to make sure you are self sustaining. We want to make you so good, that you tell you do not need us any more."

 

Dear Dealer Friend,

If you'd like to enjoy quantum leaps in profitability, easily maintain high levels of employee productivity, and virtually stop employee turnover, then this might be the most important letter you'll ever read.


Here's why:

We will show you how to change the way you think about your business and how you get the most out of your most important asset and biggest expense: your people.
Our trained dealership experts have used these techniques to achieve the results listed above and more.
We use proven scientific tools and techniques to determine where we can best assist your people in achieving remarkable levels of performance.
These tools and techniques are derived from an 11-year study of over 200 companies.
It defines what separates the successes from the also-rans.

Here are the exciting results.

effects of constructive culture on profitablity

 

The tools, techniques, and principles perfected as a result of this study allow us to evaluate your needs with laser-like precision.


This maximizes the efficiency with which we achieve the results.


Now, I know you're probably sceptical. That's normal and healthy. Let me give you three good reasons we can back up what we claim:

Reason one: This is not theory. I personally used these principles while managing a dealership to achieve incredible results. And that is only the tip of the iceberg.

Reason two: The principles and techniques have been proven to work with successful automobile dealerships and over 60% of Fortune 500 companies.

Reason three: These same principles are used to successfully improve the way national governments attain superior levels of productivity and they will work for you as well.

Here is a summary of the
benefits you receive

·         Creation of incredibly productive employees

In a market a competitive as ours, the store with the most consistently productive employees wins!

Productivity soars as your staff sees opportunities that they have never seen before.

·         Build an unbelievable degree of employee satisfaction

Another element of the competitive formula is control of expenses. Your employees will stay, which eliminates direct recruitment and replacement  costs.

One of your biggest expenses, one that does not show on the financial statement, the cost of a lost sale because of an inexperienced employee, will be virtually eliminated.

·         Create a culture of positive communication

This is the single biggest factor to increase net profits.

In the study mentioned above, the companies with positive cultures had net profit levels 700% greater than those identified with defensive cultures.

·         The principles will be used at home as well

These principles show your people how they can achieve results in all aspects of their lives. The "life balance" that we all look for in our industry.

Your people will remember where they learned these principles and keep coming back for more.

·         Develop strong leadership in all your employees

This allows you to expand, buy new points, create a succession process that works.

You will have created a concentration of high performers who sees the business just the way you do.

·         Creates a positive workplace environment

Makes high performers want to come to work for you.

Absenteeism, tardiness decline as stress levels vanish.

·         Makes your people to see opportunities the never saw before

This is at the heart of huge increases in sales volume and net profit. 

Expense control will be embraced by all as an opportunity, not a job threat or workload increase.

Your net profits soar.

·         Empowers people to create change in themselves

Ours is one of the fastest changing industries in the world.

Once your people know how to create changes in themselves, they will welcome it rather than resist it.

Your people will become the agents of productive, profitable change.

This will allow you a competitive edge in your market that none of your competitors can come close to duplicating.

·         Your people will become 100% accountable for their performance

This allows you time to do what you do best: plan for the future, grow the business, and provide further opportunity for your people.

·         Creates a positive culture for our customers

Do not be misled, customers can sense when there is a constructive or defensive culture in your store.

The consistency with which you can sell them, satisfy them, and keep them loyal is directly proportional to the creative culture they experience at your store.

·         Loyalty.

Your people are more loyal because they are earning more income in a good place to earn it.

They receive support from home because they talk positively about your store at all times.

They have also used the principles to create a positive home environment.

Your customers are treated the way they wish to be treated and purchase your products and services more readily, more frequently at higher margins.

The word spreads and you have quality people wanting to come to work for you and buy from you.

Now, you're probably wondering how and why we can do all those things.

Let me explain.

We will show you how to change the culture of your business. This is a proven ten step process  that will give you sustainable results that can be duplicated whenever you wish.

  • The first step is assessing what your culture is right now.

The basis of this assessment is the 11 year study mentioned earlier.

This assessment allows us to focus precisely on where we will have the greatest impact.

It affords us the ability to be precise, efficient and incredibly effective teaching our principles in your store.

  • Next we inspire your top managers and help them achieve their personal and professional goals.

At this step we employ an analytical tool that allows us to supercharge individual management team members.

  • We inspire and empower the managers with techniques and principles that will cascade to your employees.

The "story" of the future of you company is built.

This is a vision what you want your values, culture, and objective to be.

  • Now that we know the target, leaders within departments are identified and inspired in a similar fashion.

In this step a consensus within and across departments is achieved.

This is not the "eye wash", head nodding type, but a true fundamental belief change.

  • A core of internal facilitators is identified and trained to a high degree of competence.

These are your agents of change in your dealership.

We are now building a succession team

  • Next our team establishes a common understanding, language, and "intelligence".

The seeds of individual accountability are sown and nourished.

Your staff is inspired to live the values of your future company.

  • A second group of goal planning facilitators is trained.

This is done through a series of workshops within your store.

These people will be your core of task teams that will implement the steps to your new future.

  • The principles are rolled out to all of your people.

This step cements your permanent net profit increases.

This step marks the beginning of the end of employee turnover.

  • Synergism is developed with a staff that sees themselves differently.

Self-efficacy is nurtured in this step.

Research tells us that this is the step that is missing in other development plans.

It is a key reason we achieve the high level of success that we do.

  • The final step is to reevaluate using the same tools that were used initially.

This will reveal any further opportunities for growth, but will more likely prove to you that you have arrived.


This whole process is pointed at your self-sustainment.

We do not want to be permanent consultants.

We teach you how to sustain and duplicate these principles whenever you choose, as often as you choose, to achieve what you choose.
 

Don't take my word for it.
Listen to what our customers say.

Testimonial: Mark Leggio, President of one of the most-successful Chevrolet dealerships in the country, reflects on how his team successfully uses The Pacific Institute’s education to make a great dealership even greater.

We are now number one in the State of California and fifth in the United States. Before, we were selling an average of 2,000 cars a year, which is a big store even today.

Four years later, with The Pacific Institute, we retailed one-on-one over 5,500 units, new and used.

It’s almost tripled our business”.

Testimonial: “As a result of our outstanding sales performance, we became the fastest growing Toyota region in the U.S.”


Gladys Spencer
Manager of Training & Organizational Development
Central Atlantic Toyota Distributors

Testimonial: A couple of salesmen, who had left about six months before we started the program, came back to us after working at another organization.

One of them walked up to me and said, ‘What is going on here? I just had my interview. What happened to you guys?

The atmosphere is so different.

Everybody is so positive and everyone wants to help one another.

What happened?’ I told him we went through the TPI program and he said, ‘When do I get to go?’


~Human Resource Director

Testimonial: I must admit at first we were a little skeptical of another feel good, touchy feely, have nothing to do with reality course.

Your lessons were nothing like those other courses or motivational seminars. What you gave us was an “owner’s manual” to our own minds.

For the first time we could take control of our thoughts, visions and future. By applying these principles to our organization we became better managers.

 Well, I don ’t want to give away the whole course. But what I can say is that your teachings took a very successful dealership and made it more successful ...How successful?

Since TPI, our parts and service business is growing three times faster than the zone and is up 53% over last year ’s numbers.

Our weekly goal of hitting 500 labor hours/week by the end of the year was shattered by February, we then shot for 600 hr/wk ...done by June and now we have consistently hit 700 hrs/wk.

Our new goal is 1000 hrs/wk by the end of the year. Our certified used cars are up 146% over last years numbers.

Our goal was to go from the top ten to the top five by the end of the year. Well ...you guessed it. We hit that goal by January.

For the past two months we were number one in the zone and are in place for the entire year.

Finally and most importantly is that our net profit is on track to triple from last year, which by the way was our best year.


Would we recommend The Pacific Institute ...Absolutely.

Is it expensive? From where your prospective clients are looking at it now, it is. But a year from now they will swear it ’s the best investment they made in themselves and their people.


Sincerely,
Denise Bruno
Dealer Principal
Route 44 Toyota

Testimonial: Increased profits by $4 million in one year. Improved Customer Viewpoint from 8.87 to 9.12 during that time

Carlisle Motors in Florida

 

Warning: Do NOT buy any productivity improvement service or product
unless it meets the following 5 criteria

There is a lot of confusion surrounding our field. I want to give you 5 criteria or elements you absolutely, positively must have in any solution you obtain:

1: A Partnership with people who have enjoyed huge successes in the retail automotive business

2: Precise paths to take to achieve your dealership objectives.

3: Proven analytical tools that will maximize your investment.

4: Self sustainment and succession through self-efficacious employees.

5: Proven techniques used by over 60% of Fortune 500 companies

Yes Curt, this is how I want my business,

Call 1-866-622-5577 now !!!

Or, email me personally

Curt@Dombecky.com

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